Search the catalogue | My Account | My PIN | Renew Materials | Place Holds | Email Notification | eBooks
Introducing iBistro
at the
Welland Public Library
Welland Public Library's new library computer system provides users with an enriched and powerful service. With a single mouse-click users can search library holdings; review popular titles and bestseller lists; place holds; renew library material; and more.
iBistro is WPL's online catalogue, which runs as a web page and is accessible from any internet-capable computer. That means you can check for materials or check on your account status from home, office, school, or anywhere else in the world.
To access iBistro , browse to the Welland Public Library's homepage at www.welland.library.on.ca and click on the "WPL Catalogue" button. This takes you to the iBistro main page.
*It is not necessary to login to iBistro just to perform searches.
TO SEARCH THE CATALOGUE FOR AN ITEM:
Click once in the white text bar and type what you wish to look up. The drop-down menu to the right of the bar may be used to alter how you search-by Words or Phrase (this is a Keyword search), by Author , by Title , by Subject , by Series , or by Periodical Title . When you have chosen a search method and typed in what you wish to search for, click the "Search" button or press Enter to search the catalogue.
Click on the Power Search button for more searching options.
If your search returns multiple items, you will see a "Search Results" screen. Click on the Details button for more information about a specific item.
Click on New Search from any page to begin a new search.
In My Account , you can see what items are currently charged to your account, renew those items (when applicable), change your PIN number, and submit a request to alter the personal information (address, phone, etc.) listed under your account. These options are available by clicking on My Account towards the right of the dark blue navigation bar. If you have a valid Welland Public Library card you already have an account set up.
How Do I Log Into "My Account" ?
To log into My Account , you will need your User I.D. which is the 14-digit barcode number on your library card, and your PIN number. If this is the first time you are accessing the My Account feature, or you forgot your PIN number, you will need to come to the Library to get a PIN number. Be sure to have your Welland Public Library card when you come in for your PIN number.
1. At the top of the iBistro start page, type your library card number and PIN in the boxes.
2. Click on the Login to the e-Library OPAC button.
3. Click on My Account in the top blue banner.
4. Click on Review My Account .
5. See the checkouts on your account, items overdue, fines, and items on hold.
6. Remember to log out when you are done using your account to protect your account security. Select the Logout navigation button.
How Do I Change My PIN Number ?
1.We suggest that when you first use iBistro, you should change you PIN number.
2. Login to access My Account .(see above).
3. Select My Account from the root bar.
4. Select User PIN Change.
5. Type in your user ID number.
6. Type in your current PIN number.
7. Enter your new PIN number twice, in the two designated areas. Your new PIN should not exceed 10 characters.
8. Click Change PIN for the changes to be saved, or click Reset to start over.
How Do I Renew Items on My Account ?
1. Type your library card number and PIN in the upper right corner of the screen.
2. Click on the Login to the e-Library OPAC button.
3. Click on My Account in the top blue banner.
4. Click on Renew My Materials .
5. Renew individual items or all items *
6. Remember to log out when you are done using your account to protect your account security. Select the Logout navigation button.
* Items that have holds will not be renewed.
1.Search our catalogue and select the item you are interested in and click the Place Hold button.
2. Enter your User ID and PIN number.
3. Click on the Place Hold button .
4. You will see information about the hold you just placed.
5. Remember to click Logout when you are through.
If you experience any problems with placing holds, please call us at 905-734-6210.
You will receive a telephone call or an email message notifying you when the item is available. Ask at the Circulation Desk for details on email notification, or click here. Materials will be held for 3 days.
To view iBistro now, click here
The Welland Public Library offers e-mail notification for items on hold for you and also for the first overdue notice to alert you to overdue items. Any final notices or bills will continue to be sent by mail.
When a hold is ready for you to pick up, the Library will send an e-mail message. The message will list the title(s) being held and how long the material will be held for you. This message will replace the telephone call that is currently placed when a hold is available.
In addition, if you have library materials overdue, a notice also will be sent via e-mail.
Our e-mail message will arrive from "The Public Library", with "Library Notice" as the subject. The location for pickup is the return address.
To receive e-mail notices, click here and send us an email. Be sure to include: your name, telephone number and Library barcode.
The Welland Public Library offers eBooks (electronic books) provided by NetLibrary through the Southern Ontario Library Service. For more information, click on the NetLibrary logo below.
